Precious time is often lost through the handling of Restaurant Computer Software . Similarly, the more cash is handled the greater the security risk in stores. Fortunately, Point of Sale (POS) technology is making better control of cash in retail stores possible, resulting in benefit for both staff and customers.
One German furniture company has estimated that the payment process and handling of cash at the checkout takes between 15 to 25 seconds. As this is only one part of processing pos system, 15 to 25 seconds is quite substantial time and, when the seconds are calculated for the cash handling from every sale throughout the day…till operators are spending more time on this process than most business owners would like.
Then, there is also the concern of cash robbery and theft. On any given day in a retail business, one, a few or many more employees will handle cash. Think how many different times and how many different people will handle cash in a supermarket on any one day. It is also probable that many managers are reconciling cash and making deposits, which is why they use point of sale systems.
How Do You Select the Best Point Of Sale Systems in Restaurant Computer Software ?
A point of sale system is an important tool in any business, whether it is large or small, that engages in any type of sales. These systems use the amazing power of computing to perform a number of tasks that can simplify every aspect of a businesses, including but not limited to; sales, inventory and ordering.
From simple functions, like scanning barcodes and calculating correct change, to more complex functions like inventory control, a point of sale system can help make any business run more efficiently. Even basic systems can represent a huge time savings. These systems eliminate paper work by simplifying every aspect of a business's operation. Not only that, because many systems offer back-ups and on-line information storage a business can access information even from remote locations. So, whether it is at a traditional cash register or with a sales associate that is working in the field, these systems are powerful tools.
Early in the life of a company perhaps a fairly simple POS system will be adequate, but it should be capable of taking on more complex tasks as your business grows. Not all systems, just like not all businesses, are the same. So it is important to consider, how you will use it, and how adaptable to your future needs a point of sales system will be for your business.
Restaurant POS System - Questions to Ask Before Purchasing a Restaurant POS System on the Internet
Any retail store that wants to stay in business for a long time will appreciate every customer that walks through the front door; the question is whether or not they will choose to display that appreciation. Customer relationship management (CRM) has become an integral part of any business that wishes to establish a strong client-brand relationship. The first step of the process involves creating a database of contact information; otherwise a business would have no way to engage the customers outside of the shop. With a contact database set up, a business can activate powerful campaigns with their customers, ranging from promotional offers to new item updates.
Business owners should not be worried about the time, effort, and investment it would take to set up such a database, because the tools may be right under their noses. Any smart retail owner has probably invested in a high quality point of sale (POS) because they are really the only way to manage all aspects of retail stores. They track everything from inventory, sales, and yes, customers. Most retail POS systems have a powerful CRM tool integrated in their system. This allows for retail clerks to input data about a customer at the point of purchase. Before the transaction is made the employee can kindly ask if the customer wants to be added to the system, briefly explaining the benefits, such as discount opportunities or event notifications. If the customer agrees, the process is as easy as typing in their name and address (home and/or email).
With all this information stored in a neat file on the computer, the point of sale actually turns into a database of a list of "close friends", the highly valued customer, or "acquaintances", the rare shopper. The CRM can then be activated based on that: Loyal customers can receive special invites or perks that other customers aren't privy to while rare shoppers can be attracted through promotions or new product announcements. At the end of the day the way a CRM will be put to use will be up to the one in charge of marketing, but whoever controls the retail point of sale will empower that person with the data they need to nurture relationships with customers.
How to Use POS Data
Purchasing a restaurant POS system on the internet can be a complex process due to the number of systems and options. This article will help you ask the rigt questions of the POS vendors. A lot depends on the experience of the restaurant owner with POS systems and the extent of service provided by the seller of the POS system. The following are a series of questions that should be asked to assure the potential restaurant POS system meets your particular needs.
1. What exactly is the monthly cost or cost per minute for technical support or licensing fees?
Many sellers charge a monthly licensing fee just use their software. It is not unusual to pay $360.00 per year or $200.00 per station per year even if you never use their tech support system. In these cases add about $1,500.00 to the advertised price to use the single terminal system for five years. If monthly licensing or tech support fees are not mentioned be sure to get the details as to licensing and tech support fees if any.
Find out what the cost, if any, for upgrades. More importantly, are you forced to accept and pay for software upgrades later.
5. Is the equipment really new, refurbished or used?
If the words "new, refurbished or used" do not describe the hardware then ask. If you don't get a reply from the seller watch out. The latest buzz words are "Certified Pre Owned". What is the warranty?
6. Is shipping/handling included in the advertised price?
This con be expensive. A system can weigh about 50 pounds and you could be across the country from the vendor.