POINT OF SALE
DISPENSING AND PHARMACY SERVICES
LOYALTY AND ECOMMERCE PARTNERS
We are VAR, and fully integrated with
• The Loyalty Box
• WiGroup for mobile vouchers and coupons
BCX is a technology partner who understands the South African healthcare and retail environments:
we have 30+ years’ experience in providing a proven pharmacy management system and value-added services to 65% of private pharmacies in South Africa.
A dedicated Data Bureau Service:
this division maintains and communicates pricing and product-specific details for more than 47 000 drug prices and over 400 medical aid claiming codes.
Nationwide specialist support and technical services:
BCX offer pharmacies year-round comprehensive support services across the country.
BCX is a leading service provider to retailers across South Africa. BCX's retail technology sector has over 25 years’ experience in developing and delivering retail technology solutions and supports over 16 000 retail sites of various sizes. Our core focus is providing and supporting retail solutions that work. BCX is Africa’s largest provider of information and communications technology services.
BCX’ OnSite services provide comprehensive project-, support-, implementation- , and installation services.
OnSite Support is:
The BCX PM Office provides the planning, risk-management strategy, governance, and co-ordination of our national resources to implement projects across the SA retail industry. Projects include:
All projects are PMBOK® aligned, and:
BCX delivers training for each retail solution we offer. The service adheres to SAQA and NQF principles, and is customised to fit our client’s needs. The training process can include:
Our training focuses on delivering a core understanding of our various solutions’ inventory, sales, financials, and reporting functions, and how these are best managed per client environment.
BCX’ managed, centralised service runs 24 hours, 365 days to provide Call- and Helpdesk support to retailers. The service comprises:
The BCX Helpdesk is fully ITIL®- aligned, and commits to a minimum 95% SLA for clients.
An in-house, specialist division providing IT infrastructure and a broad range of services to help ensure business continuity for our clients. The service includes:
BCX’s retail technology sector’s technical resources, SQL Specialists, and Developers manage more than 350 servers and devices over ±50 diverse clients who generate over 100 million transactions annually.